Please choose your web browser below and follow the specific instructions: 

1. Chrome
2. Firefox, version 2.x
3. Firefox, version 3.x
4. Internet Explorer, version 6.x
5. Internet Explorer, version 7.x or higher
6. Safari

 For a printable PDF version, use this link: Click Here 

1. Chrome 

to allow pop-ups:

1. Click the gray Wrench icon at the top right of the main Chrome window

2. Choose "Options", click "Under the Hood" tab, click [Content settings...] button

click Pop-ups on the left side

If "Allow all sites to show pop-ups" is already chosen, then pop-ups will work with Sycamore.

If not, 

3. Click [Exceptions...] button

click [Add...] button

Enter the following information in the "New Exception" window

    Pattern: www.sycamoreeducation.com

    Action: Allow

    click [OK]

click [Close] for any open windows

to allow Javascript:

1. Click the gray Wrench icon at the top right of the main Chrome window

2. Choose Options | Under the Hood | Content Settings | Javascript: Set to "Allow all sites to run Javascript"

click [Close] for any open windows

to verify and update your Java version (if needed):
Windows Users: visit http://www.java.com/en/download/installed.jsp and click "Verify Java Version"
   If you do not have the latest Java version installed, follow the instructions to download and install the latest Java version.
Mac Users: Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac. 

Sycamore uses Java applets, so you may receive a prompting about an unsigned applet. Allow or accept these applets. This just means that you allow Sycamore to use an applet that was not created by Sycamore. If you have problems with this, see this document: Click Here

2. Firefox, version 2.x 

to allow pop-ups:

1. Go to Tools > Options. 
2. If 'Block pop-up windows' is checked, click on the 'Exceptions' button. 
3. Type http://www.sycamoreeducation.com/ in 'Address of web site' and click 'Allow'. 
4. Click on 'Close' and then 'Ok'.

If you have installed a pop-up blocker, you will need to add "www.sycamoreeducation.com" as an allowed site to display pop-ups. If you have more than one pop-up blocker installed on your browser, you will need to configure each one separately.

to allow Javascript:
1. Go to Tools > Options and select 'Content'. 
2. Click on the 'Exceptions' button to the right of 'Block pop-up windows' 
3. Add http://www.sycamoreeducation.com/ 'Allow', Close 
4. Make sure there is a check in the box next to 'Enable JavaScript'. 
5. Make sure there is a check in the box next to 'Enable Java'. 
6. Click on the Advanced tab across from 'Enable JavaScript'. Make sure there is a check in the box next to the 'Hide the status bar'.

to verify and update your Java version (if needed):
Windows Users: visit http://www.java.com/en/download/installed.jsp and click "Verify Java Version"

If you do not have the latest Java version installed, follow the instructions to download and install the latest Java version.
Mac Users: Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac. 

Sycamore uses Java applets, so you may receive a prompting about an unsigned applet. Allow or accept these applets. This just means that you allow Sycamore to use an applet that was not created by Sycamore. If you have problems with this, see this document: Click Here

3. Firefox, version 3.x 

to allow pop-ups:

1. Go to Tools > Options. 
2. If 'Block pop-up windows' is checked, click on the 'Exceptions' button. 
3. Type http://www.sycamoreeducation.com/ in 'Address of web site' and click 'Allow'. 
4. Click on 'Close' and then 'Ok'.

If you have installed a pop-up blocker, you will need to add "www.sycamoreeducation.com" as an allowed site to display pop-ups. If you have more than one pop-up blocker installed on your browser, you will need to configure each one separately.

to allow Javascript:
1. Go to Tools > Options and select 'Content'. 
2. Click on the 'Exceptions' button to the right of 'Block pop-up windows' 
3. Add http://www.sycamoreeducation.com/ 'Allow', Close 
4. Make sure there is a check in the box next to 'Enable JavaScript'. 
5. Make sure there is a check in the box next to 'Enable Java'. 
6. Click on the Advanced tab across from 'Enable JavaScript'. Make sure there is a check in the box next to the 'Hide the status bar'.
7. Type about:config into the navigation bar and press Enter (take heed to the warning, but continue)
8. Type dom.disable_window_open_feature.location into the filter box. A single entry should remain.
9. Change the value field to false (by double clicking it).
10. Close the about:config window. Pop-ups can now hide the navigation bar like in previous versions of Firefox. To restore default settings, simply change the value back to 'true'.

to verify and update your Java version (if needed):
Windows Users: visit http://www.java.com/en/download/installed.jsp and click "Verify Java Version"
   If you do not have the latest Java version installed, follow the instructions to download and install the latest Java version.
Mac Users: Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac. 

Sycamore uses Java applets, so you may receive a prompting about an unsigned applet. Allow or accept these applets. This just means that you allow Sycamore to use an applet that was not created by Sycamore.  If you have problems with this, see this document: Click Here

4. Internet Explorer, version 6.x (not recommended) 

to add www.sycamoreeducation.com as a trusted site:
1. Go to Tools/Internet Options and selecting 'Security'. 
2. Select the 'Trusted Sites' icon and then click on the 'Sites...' button. 
3. This will bring up a window that will allow you to manage your list of websites for this zone. 
4. Add http://www.sycamoreeducation.com/ to the zone. 
5. When adding this site to the zone, make sure to uncheck the 'Require server verification' check box. 
6. Lastly, when logging in using Internet Explorer 6.0, you must select the standard log in or you will experience problems using the default secure method.

to allow pop-ups:

1. Go to Tools > Pop-up Blocker > Pop-up Blocker Settings. 
2. Add http://www.sycamoreeducation.com/ to your Allowed Sites list

If you have installed a pop-up blocker, you will need to add "www.sycamoreeducation.com" as an allowed site to display pop-ups. If you have more than one pop-up blocker installed on your browser, you will need to configure each one separately.

to allow downloads (e.g., PDF and CSV files): 
1. Go to Tools > Internet Options and selecting 'Security'. 
2. Click on 'Custom level' button. 
3. Scroll down to find the heading 'Downloads'. Make sure all radio buttons are marked 'Enable'.
4. Click OK

to verify and update your Java version (if needed):
Windows Users: visit http://www.java.com/en/download/installed.jsp and click "Verify Java Version"
   If you do not have the latest Java version installed, follow the instructions to download and install the latest Java version.

Sycamore uses Java applets, so you may receive a prompting about an unsigned applet. Allow or accept these applets. This just means that you allow Sycamore to use an applet that was not created by Sycamore. If you have problems with this, see this document: Click Here

5. Internet Explorer, version 7.0 or higher 

to add www.sycamoreeducation.com as a trusted site:

1. Go to Tools/Internet Options and selecting 'Security'. 

2. Select the 'Trusted Sites' icon and then click on the 'Sites...' button. 
3. This will bring up a window that will allow you to manage your list of websites for this zone. 
4. Add http://www.sycamoreeducation.com/ to the zone. 

to allow pop-ups:

1. Go to Tools > Pop-up Blocker > Pop-up Blocker Settings. 

2. Add https://www.sycamoreeducation.com/ to your Allowed Sites list

If you have installed a pop-up blocker, you will need to add "www.sycamoreeducation.com" as an allowed site to display pop-ups. If you have more than one pop-up blocker installed on your browser, you will need to configure each one separately.

to allow downloads (e.g., PDF and CSV files): 

1. Go to Tools > Internet Options and selecting 'Security'. 

2. Select 'Trusted Sites'.
2. Click on 'Custom level' button. 
3. Scroll down to find the heading 'Downloads'. This is not the Active X section, Downloads is it's own section: Make sure all radio buttons are marked 'Enable'.

4. Click OK

to verify and update your Java version (if needed):

Windows Users: visit http://www.java.com/en/download/installed.jsp and click "Verify Java Version"

   If you do not have the latest Java version installed, follow the instructions to download and install the latest Java version.

Sycamore uses Java applets, so you may receive a prompting about an unsigned applet. Allow or accept these applets. This just means that you allow Sycamore to use an applet that was not created by Sycamore. If you have problems with this, see this document: Click Here

6. Safari 

to allow pop-ups:

1. Enable pop-ups, login and accept the unsigned applet. Safari doesn't allow for pop-up exceptions as of the time of this publication and needs to be handled by a 3rd party application.

to allow Javascript and Java:
1. Under preference | security: Make sure there is a check in the box next to 'Enable JavaScript'. 
2. Under preference | security: Make sure there is a check in the box next to 'Enable Java'. 

to verify and update your Java version (if needed):
Mac Users: Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac. 

Windows Users: visit http://www.java.com/en/download/installed.jsp and click "Verify Java Version"
   If you do not have the latest Java version installed, follow the instructions to download and install the latest Java version.

Sycamore uses Java applets, so you may receive a prompting about an unsigned applet. Allow or accept these applets. This just means that you allow Sycamore to use an applet that was not created by Sycamore. If you have problems with this, see this document: Click Here